The British Association of Removers (BAR) is the largest industry body and the recognised voice for many removals and storage firms.
BAR helps to set the standards of service and professionalism for its members. It also provides guidelines to ensure the quality of materials that should be used and the standard of vehicles and storage facilities.
Del Grant, owner of Grants Removals and Storage, says: “BAR has been established for more than 100 years and we appreciate the extra level of protection it provides to our customers. It ensures strict staff training requirements across the industry and insists that members are courteous and sympathetic to customers at all times.
“There are other key commitments firms need to provide to be a member, such as insurances and customer complaints processes. Companies have to explain how the liability for any losses or damages will be provided.”