Grants recently helped a customer move from her home in West Byfleet to a nearby property. The day before she was due to exchange contracts and complete the purchase of her new home, she found out the chain was going to be delayed.  

Rather than hold up her sale, some completed the transaction and moved in with her parents for a short period. As she did not have anywhere to store her possessions, they were moved into one of our five storage facilities

Our customer used our storage facility due to chain delays

Del Grant, the owner of Grants Removals and Storage, says: “We are speaking to more and more people who are exchanging and completing very close together so when chains fall apart more people are having to store their goods.

“When chains break down, many of our customers don’t want to delay the sale of their home even if the onward completion is a few days off. It is advisable to use a removal firm with storage facilities in case your transaction is delayed.” 

Our customer used one of our new 7.5-ton lorries and our full packing service for her local move in West Byfleet. The same three-person team that initially moved her from the first property were on hand to move her into the new property once she got the keys a few days later. 

Call Grants Removals and Storage on 020 8640 6885 or use our enquiry form